NHTSA Complaint #10296780 — 2003 FORD FOCUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	10296780
Vehicle	2003 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	December 21, 2009
Date Filed	December 23, 2009
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I AM AN OWNER OF A 2003 FORD FOCUS THAT HAS HAD IGNITION PROBLEMS FOR THE LAST 1.5 YEARS. THE KEY WILL NOT TURN IN THE IGNITION, LEAVING ME STRANDED NOW THREE TIMES. I HAVE CALLED FORD MOTOR COMPANY AND REPORTED THIS ISSUE TO THEM ASKING THEM FOR A "GOOD WILL" REPAIR, AND TO NO AVAIL. I AM NOT THE ONLY OWNER OF A FORD FOCUS TO HAVE THIS PROBLEM, AND WISH THAT THE NHTSA WOULD GET INVOLVED AND SEEK OUT FORD MOTOR COMPANY TO FORCE THEM TO FIX THIS PROBLEM AND REQUIRE THEM TO REIMBURSE THE CONSUMERS THAT HAVE HAD THIS REPAIR PERFORMED. I WOULD ALSO LIKE TO SEE FORD MOTOR COMPANY FORCED TO RECALL THE VEHICLES FOR THIS PROBLEM, AND FIX IT SINCE THIS IS A SAFETY ISSUE. I HAVE HAD TO LEAVE A KEY IN THE IGNITION THUS MAKING IT VERY EASY FOR A THIEF TO STEAL THE VEHICLE. THANKS FOR YOUR ATTENTION TO THIS MATTER. *TR

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