NHTSA Complaint #10296484 — 2004 GMC ENVOY

MY VEHICLE'S INSTRUMENT CLUSTER FAILS ON A REGULAR BASIS AFTER CHECKING INTO THE SITUATION WITH GM DEALERS THERE IS A RECALL ON THE SIERRA'S AND YUKONS WHICH HAVE THE SAME CLUSTER AS MY VEHICLE BUT GM REFUSES TO STAND BEHIND THE DEFECT ON THE ENVOYS. PARTS HAVE NOT BEEN REPLACED YET ON MY VEHICLE HOPING THAT GM WILL WAKE UP AND REALIZE THIS IS A COMMON PROBLEM ON THE ENVOYS AND THAT IT REQUIRES ATTENTION. THE ISSUE OCCURS ON A REGULAR BASIS NORMALLY SEVERAL TIMES PER MONTH, AFTER A FEW DAYS THE CLUSTER WILL RESET AND WORK AS NORMAL BUT HAS BEEN VERY FRUSTRATING TO DEAL WITH. WHEN PROBLEM OCCURS I HAVE TO USE MY GPS NAVIGATOR TO TELL WHAT SPEED I AM TRAVELING. THE COST OF THE REPLACEMENT IS APPROX. $650.00. *TR