NHTSA Complaint #10296246 — 2001 JEEP GRAND CHEROKEE

I OWN A 2001 JEEP GRAND CHEROKEE. ON FRIDAY 2/11/09 I HAD TO CALL AAA AUTO SERVICE. THE IGNITION ON THE CAR LOCKED UP. THE AUTO MECHANIC. THAT THEY SENT OUT GOT OUT OF THE TRUCK WITH A RUBBER HAMMER AND WALKED OVER TO MY CAR AND HIT THE IGNITION A COUPLE OF TIMES AND IT CAME UNLOCK. HE SAID THAT THEY GET A COUPLE OF CALLS A WEEK ABOUT THIS PROBLEM. I TOOK IT TO A DEALER AND THEY TOLD ME THEY HAD TO REPLACE THE IGNITION IN CARS 3 OR 4 TIMES A MONTH. I CALLED CHRYSLER AND TRIED TO TELL THEM ABOUT THE PROBLEM AND THEY WERE NO HELP. SO I'M REPORTING THE PROBLEM TO YOU TO TRY TO GET SOME HELP. *TR THE CONSUMER STATED HE FILED A COMPLAINT IN DECEMBER 2009 AND WOULD LIKE TO KNOW IF THE PROBLEM WAS INVESTIGATED, AND IF SO WHAT WAS THE OUTCOME.? UPDATED 03/23/10.*JB