NHTSA Complaint #10296116 — 2009 TOYOTA TACOMA

1. WAS PARKING TACOMA IN GARAGE AT ABOUT 5 MPH OR LESS; WHEN I APPLIED THE BRAKES, THE VEHICLE ACCELERATED. PUT GEAR INTO NEUTRAL TO AVOID CRASH. (SEPT 2009; ABOUT 1500 MILES ON VEHICLE) 2. WAS SLOWING DOWN; AT A SPEED OF APPROXIMATELY 20 MPH I APPLIED THE BRAKES AND THE VEHICLE ACCELERATED. PUT GEAR INTO NEUTRAL TO AVOID CRASH. (NOV 25, 2009; ABOUT 2500 MILES ON VEHICLE) ---->>> DRIVERS SIDE FLOOR MAT REMOVED ON NOV 26, 2009. <<----- 3. WAS SLOWING DOWN; AT A SPEED OF APPROXIMATELY 20 MPR I APPLIED THE BRAKES AND THE VEHICLE ACCELERATED. PUT GEAR INTO NEUTRAL TO AVOID CRASH. (DEC 2, 2009; ABOUT 3000 MILES ON VEHICLE) THIS HAPPENED EVEN THOUGH THE DRIVER SIDE FLOOR MAT HAD BEEN REMOVED. ADDITIONAL INFO: RECEIVED A TELEPHONE CALL FROM JENNETTE AT (ROSVILLE, CA ??) TOYOTA ON DEC 14, 2009. I EXPLAINED THE 3 INCIDENCES TO JENNETTE. SHE GAVE ME TOYOTA CASE NUMBER 0912121226. JENNETTE TOLD ME TO TAKE VEHICLE TO TOYOTA. TOOK VEHICLE TO TOYOTA DEALERSHIP IN CHICO, CA ON DECEMBER 16, 2009 AND PROVIDED EXTENSIVE DETAILS ABOUT THE PROBLEM TO SERVICE ADVISOR GARY SWIETANSKI. THEY NOW HAVE THE VEHICLE AND ARE GOING TO CHECK IT OUT. HOWEVER, HE SAID THAT TOYOTA TOLD HIM THAT THEY STILL HAVE NO "FIX" OR CAMPAIGN TO REPAIR THIS DEFECT. *TR