NHTSA Complaint #10296115 — 2003 AUDI A4

ON 9/21/2009, MY CAR WAS DIAGNOSED WITH A FUEL PUMP FAILURE CAUSING A CONSTANT MOANING NOISE BY THE KEYS AUDI DEALERSHIP SERVICE IN VAN NUYS. I WAS TOLD THAT THE FUEL PUMP IS INCREASINGLY FAILING TO DISTRIBUTE THE FUEL INTO THE ENGINE AND WILL EVENTUALLY STOP FULLY FUNCTIONING. IN SEARCH OF MORE INFORMATION ON THE DIAGNOSIS, I HAVE FOUND A RECALL REPORT ON CERTAIN VEHICLES MATCHING MY CAR MODEL, YEAR, AND ENGINE TYPE WITH SIMILAR PROBLEMS THAT COULD PRESENT A RISK OF CRASH. HOWEVER, AUDI DENIED THAT MY CAR IS QUALIFIED FOR THE REPLACEMENT OF THE FUEL PUMP FREE OF CHARGE. I AM, ON THE OTHER HAND , SUSPICIOUS OF NEGLIGENCE ON THE PART OF AUDI IN FULL COMPLIANCE FOR A RECOVERY OF SUCH A VITAL DEFECT THAT CAUSE A STOPPAGE A BLOOD FLOW, IN ESSENCE, IN TO A HIGHLY REGARDED AUDI ENGINE WHICH FALSELY RELIED UPON BY THE UNFORTUNATE LOYAL AUDI CUSTOMERS LIKE ME. I STRONGLY BELIEVE THAT MY CASE DESERVES A FURTHER INVESTIGATION. I HOPE THAT MY COMPLAINT WILL BRING LIGHT TO THE PROBLEM THAT OTHER DRIVERS LIKE ME CAN BENEFIT AND LET THE BLOOD FLOW SAFELY AGAIN. *TR THANK YOU.