NHTSA Complaint #10296046 — 2002 CHEVROLET IMPALA

IN 2002 I PURCHASED A IMPALA LS WITH 3.8 ENGINE. CASS # CHV0350387 ---08/15/03---AS STATED PRIOR--CONSUMER WANTS THE MANUFACTURER TO REPAIR THE VEHICLE CORRECTLY. I FEEL THAT THE REPAIR THAT IS BEEN DONE ON THE VEHICLE IS NOT CORRECT AND IN A MATTER OF TIME THE PROBLEM WILL RECUR AGAIN. REFERRING TO THE ABOVE STATED PARAGRAPH THE PROBLEM HAS OCCURRED WITH THE VEHICLE WITH LESS THAN 60K. THE VEHICLE IS LOOSING ANTIFREEZE AT A CONSISTENT RATE AND IS NEEDING REPAIRS IMMEDIATELY. IF REPAIRS ARE NOT DONE THEN THE VEHICLE WILL BECOME A DRIVING HAZARD TO BOTH PASSENGER AND FELLOW USERS OF THE HIGHWAY. THE RECALL WAS A DEFECT MANAGEMENT REPAIR AND WASN'T COMPLETED IN A QUALITY AND PROFESSIONAL MANNER. THIS VEHICLE NEEDS IMMEDIATELY ATTENTION TO RESOLVE THE INJURY LIABILITY OF ALL CONCERNED. IT WAS AND IS STILL THE RESPONSIBILITY OF GM TO MAKE THIS RIGHT. IT SHOULD NOT FALL TO THE CUSTOMER TO MAKE THE COSTLY NEEDED REPAIRS NOW. WHEN IT WAS ASSEMBLED AND SOLD TO THE CUSTOMER. THIS MATTER SHOULD DEFINITELY BE RESEARCHED TO CONFIRM THE PROBLEMS WHICH COULD BE SOMEWHAT DIFFERENT BUT ORIGINATED FROM THE SAME RECALL. *TR