NHTSA Complaint #10295548 — 2001 TOYOTA SIENNA

I HAVE A 2001 TOYOTA SIENNA AND THE BOTH THE REAR SLIDING DOORS HAVE HAD INTERMITTENT ISSUES WITH EITHER OPENING OR CLOSING SINCE AROUND 2003 (ALTHOUGH MORE OFTEN SEEN WITH DRIVER SIDE). WHEN THE ISSUES IS PRESENT THE DOORS WORK FINE WHEN THE AUTOMATIC OPEN/CLOSE IS TURNED OFF. THE ISSUE MAY OCCUR MORE OFTEN WHEN RAINING THEN WHEN DRY. ONE OBSERVANCE OF ISSUE IS THAT WHEN AUTO OPEN IS ENGAGED THE DOOR MAKES A CLICKING SOUND BUT DOESN'T OPEN. THE OTHER OBSERVANCE OF ISSUE IS WHEN THE DOOR IS OPEN AND THE AUTO CLOSE IS ENGAGED THE DOOR STARTS TO CLOSE (MAYBE AN INCH) AND THEN RE-OPENS...THE ONLY WAY TO GET THE DOOR CLOSED IS TO TURN OFF THE AUTO OPEN/CLOSE. WHILE UNDER WARRANTY I TOOK THE VAN TO BE SERVICED TWICE, BUT WAS NOT ABLE TO RE-PRODUCE THE ISSUE AT THE DEALERSHIP...AS SUCH THEY WOULD NOT EVEN LOOK AT IT. *TR