NHTSA Complaint #10295417 — 2008 CHEVROLET HHR

MY MOTHER EXPERIENCED SHAKING AND PULLING TO THE SIDE WHEN APPLYING THE BRAKES. I TOLD HER TO TAKE IT TO CHEVY FOR REPAIRS. THEY PUT NEW ROTORS AND BRAKE PADS ON THE CAR AT MY EXPENSE. I AM A MECHANIC AND IT IS NOT NORMAL FOR THE FRICTION PAD TO BE MISSING ON THE BRAKES, THAT IS A PART FAILURE NOT WEAR AND TEAR. I HAVE THE PARTS TAKEN OFF MY CAR IN SEPTEMBER WHEN THE REPAIR OCCURRED, THAT PROVES MY STATEMENT. TWO MONTHS LATER THIS SAME PROBLEM IS OCCURRING AGAIN. I CONTACTED CHEVY AND THEY SAID IT WAS NORMAL WEAR AND TEAR. I FEEL THE NEW ROTORS ARE WARPED. ALSO I HAVE COMPLAINED TO CHEVY SEVERAL TIMES BECAUSE WHEN THE CAR IS FIRST STARTED THE BRAKES ARE HARD. IF A SMALL CHILD WALKS OUT THERE COULD BE A FATALITY DUE TO THIS FAILURE. I AM IN THE MILITARY AND LIVE ON POST WITH MANY YOUNG CHILDREN AND THE SIDEWALK GOES BY MY HOUSE. I HAVE SEEN SEVERAL COMPLAINTS ONLINE ABOUT THE BRAKES BEING HARD UPON STARTING THE VEHICLE MADE BY OTHER OWNERS OF THE CHEVY HHR'S. *TR