NHTSA Complaint #10295369 — 1997 FORD EXPEDITION

THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL, IT ROCKS FROM SIDE TO SIDE. I AM A MECHANIC SO I REPLACED BOTH SHAFT BEARINGS BUT THIS DID NOT CURE THE PROBLEM. THE UPPER STEERING SHAFT WILL NEED TO BE REPLACED BECAUSE THE YOKE IS WEARING OUT CAUSING THIS CONDITION. IF THE YOKE SHOULD SNAP THE ABILITY TO STEER WILL BE LOST AND CAN CAUSE DEATH. THIS IS A CRUCIAL AND CRITICAL STEERING COMPONENT THAT SHOULD LAST THE LIFE OF THE VEHICLE. CAN YOU LET ME KNOW IF THIS IS COVERED BY THE MANUFACTURER AS THIS REPAIR WILL HAVE TO BE DONE ASAP. ALSO THE REAR LOWER CONTROL ARMS ARE RUSTED OUT THEY ACTUALLY HAVE HOLES IN THEM I WOULD LIKE TO KNOW IF THIS WOULD BE COVERED AS WELL. THIS VEHICLE IS WELL MAINTAINED, I HAVE DRIVEN A LOT OF DIFFERENT VEHICLES AND NEVER SEEN STEERING AND SUSPENSION PARTS WEAR OUT LIKE THIS BEFORE. THEY DON'T MAKE THEM LIKE THEY USED TO. I LIKE MY TRUCK THOUGH,I WILL BUY ANOTHER FORD IN THE FUTURE, BUT FOR RIGHT NOW I GOT TO KEEP THIS ONE ROLLING DOWN THE HIGHWAY. THANKYOU *TR