NHTSA Complaint #10295308 — 1995 FORD CONTOUR

MY '95 FORD CONTOUR HAS BEEN OVERHEATING, SMELLING HOT, WITH THE STEERING COLUMN HEATING UP TO THE POINT OF THE CAR KEY, IN THE IGNITION, GETTING TOO HOTTO HANDLE--FOR SOME TIME, NOW. FEARING THAT THERE MIGHT BE A FIRE HAZARD, I TOOK IT TO MY LOCAL FORD DEALER. HE SAID MY CAR, PER IT'S VIN NO., HAS NOT BEEN RECALLED; SO HE DID NOTHING ABOUT MY CONCERNS. NOW, A WEEK AGO TODAY (12/3/09), AND A WEEK OR SO AFTER BRINGING MY CAR IN FOR THE FIRST TIME, I WAS DRIVING 20-30 MPH, DOWN A CITY STREET IN MY SMALL TOWN, WHEN, SUDDENLY, I HEARD A POPPING SOUND; AND THE ELECTRICITY IN THE CAR TURNED OFF. THE CAR STOPPED DEAD IN IT'S TRACKS, AS I WAS TURNING INTO A PARKING LOT! I TRIED TO PUT THE HAZARD LIGHT ON; BUT IT WOULD NOT TURN ON. THE STEERING WHEEL & STEERING COLUMN WERE VERY HOT. I TURNED THE KEY, IN THE IGNITION, IN AN ATTEMPT TO TURN THE CAR BACK ON. INSTEAD, IT MADE ANOTHER POPPING SOUND; AND DIED COMPLETELY! SMOKE STARTED COMING FROM UNDER THE HOOD. WHEN I OPENED THE HOOD, THE BATTERY WATER WAS BOILING OVER, SIZZLING, AND SMOKING. WHEN I CALLED MY INS. ROADSIDE ASSIST, AND TOLD THEM WHAT HAPPENED, THEY TOLD ME TO CALL THE FIRE DEPT. SO, I CALLED THE FIRE DEPT. THEY CAME AND DISCONNECTED THE BATTERY; AND NOTED THAT THE BATTERY WAS SMOKING. THEY PUSHED MY CAR TO A PARKING SPOT, FROM WHERE I HAD IT TOWED IT TO MY LOCAL FORD DEALER. THE FORD DEALER MAN SAID THEY COULD DO NOTHING ABOUT IT; AND I LEFT IT THERE, IN THEIR PARKING LOT. I'M AFRAID TO DRIVE THE CAR, FOR FEAR IT MIGHT START ON FIRE, SINCE I HAVE SEEN, ON THE INTERNET, THAT THE '95 FORD CONTOUR HAS BEEN RECALLED FOR IGNITION FIRES!!! BEING CAUGHT IN A BURNING FIRE, WITH MY SEAT BELT ON, IS VERY SCARY TO ME! THE QUESTIONS, AT THE BOTTOM, RIGHT, OF MY SCREEN, ARE CUT OFF, SO I CAN ONLY SEE HALF OF THE QUESTIONS, STARTING WITH: "WAS THERE...." "PROPERTY DA...." "WAS THERE A..." "REPORTED TO...." I'M SORRY,I HAVE NO WAY OF ANSWERING YOUR QUESTIONS, HERE. *TR