NHTSA Complaint #10295078 — 2002 CHEVROLET IMPALA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10295078
Vehicle 2002 CHEVROLET IMPALA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 130,250 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

CAR STARTS INTERMITTENTLY, AT FIRST ONCE EVERY MONTH OR SO AND THEN GOT PROGRESSIVELY WORST. THIS PROBLEM HAS BEEN OCCURRING OVER ANY AN EXTENDED PERIOD OF TIME (9-15 MONTHS, MAYBE LONGER). USED AN INDEPENDENT MECHANIC THE MAJORITY OF THE TIME (3-5 VISITS) WAS NEVER ABLE TO IDENTIFY THE PROBLEM. HOWEVER, THE INDEPENDENT MECHANIC WAS REASONABLE IN HIS CHARGES. SINCE 10/23/09 STARTED USING A GM DEALER (A BIG MISTAKE). THEY HAVE CHANGED THE BODY CONTROL MODULE AND REPLACED THE IGNITION CYLINDER WITH PASSLOCK SENSOR. COST APPROACHING $1K AND STILL THE SAME PROBLEM THOUGH WITH LESS FREQUENCY (ABOUT THREE TIMES SINCE 11/10/09). CONTACTED GM FOR ASSISTANCE AND DUE TO MILEAGE (ABOUT 130K) THEY ARE UNWILLING TO HELP. ONLY BUY A GM PRODUCT IF YOU DON'T PLAN TO PUT MUCH MILEAGE ON IT. *TR

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