NHTSA Complaint #10294415 — 2000 DODGE CARAVAN

TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING AND TURNING THE STEERING WHEEL IT SEEMED AS IF THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE MECHANIC ADVISED HER THAT THE TENSION AND IDLE PULLEY FAILED AND NEEDED TO BE REPLACED. FURTHERMORE, SHE NOTICED A SQUEAKING NOISE WHICH SHE PRESUMED WAS IN THE BRAKE AREA WHEN THE BRAKES WERE ENGAGED AND OCCASIONALLY FAILED TO STOP THE VEHICLE. SHE SPOKE WITH A REPRESENTATIVE WHERE SHE PURCHASED THE VEHICLE; HOWEVER, HE TEST DROVE THE VEHICLE AND ADVISED HER THAT THERE WERE NO PROBLEMS WITH THE BRAKES. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER OR AN AUTHORIZED DEALER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 138,830. UPDATED 4/30/10 *CN TRANSMISSION FLUID WAS LEAKING. UPDATED 06/28/10*JB