NHTSA Complaint #10294372 — 2004 FORD F-150 ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10294372
Vehicle	2004 FORD F-150
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	November 29, 2009
Date Filed	December 3, 2009
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

SPARK PLUG WAS EJECTED FROM THE ENGINE STRIPPING THE THREADS IN THE HEAD, AND CAUSING THE TRUCK TO DIE IN THE MIDDLE OF THE ROAD. DEALERSHIP GAVE A BULLETIN REPORTING THAT THERE IS A PROBLEM, AND REPORTS THAT IT HAPPENS ALL THE TIME. FORD REFUSING TO HELP. ACCORDING TO THE DEALERSHIP REPAIR WILL COST $2,100. I WAS PICKING UP MY 3 YR. OLD DAUGHTER, AND IF THIS PROBLEM WOULD HAVE HAPPENED 10 MINUTES LATER I WOULD HAVE BEEN CROSSING A BUSY INTERSECTION WITH MY DAUGHTER IN THE TRUCK. ONCE I GET ME TRUCK FIXED WHO IS TO SAY THAT ONE OF THE OTHER CYLINDERS WON'T DO THE SAME THING! I FEEL THE TRUCK IS UNSAFE TO HAVE MY DAUGHTER IN IT. WHAT IF THIS WOULD HAVE HAPPENED WHEN PULLING ONTO THE INTERSTATE. THE BULLETIN SAYS THAT THIS HAS BEEN AN ISSUE SINCE 1997, WHEN IS SOMEONE GOING TO MAKE SURE THAT THEY ARE HELD RESPONSIBLE. HOW DO I EVEN KNOW THAT THIS IS NOT A PROBLEM THAT IS STILL ONGOING? *TR

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