NHTSA Complaint #10294334 — 2002 FORD EXPLORER SPORT TRAC

I CURRENTLY OWN A 2002 FORD EXPLORER SPORT TRAC. DURING THE THANKSGIVING HOLIDAY, WHILE MY VEHICLE WAS STATIONARY, THERE WAS A SPARK, THEN A FIRE UNDER MY HOOD. THE FLAME IGNITED AND MELTED THE SPEED CONTROL SWITCH. AFTER SPEAKING TO MY REGULAR MECHANIC HE MENTIONED THAT THERE IS A RECALL ON THIS PIECE AND WE SHOULD HAVE IT LOOKED AT BY FORD. UPON HAVING IT TOWED TO A FORD DEALERSHIP THEY TOLD ME MY VIN WAS NOT INCLUDED IN THE RECALL LIST AND THEREFORE WOULD NOT BE COVERED. I SPOKE TO A REPRESENTATIVE WITH FORD CUSTOMER SERVICE WHO CONFIRMED WHAT THE DEALERSHIP SERVICE DEPARTMENT HAD STATED. WHEN I ASKED HOW MY VEHICLE COULD HAVE THE SAME ISSUE AS RECALL #09S09 (SPEED CONTROL DEACTIVATION SWITCH RECALL) BUT NOT BE INCLUDED, ALL THE REPRESENTATIVE WOULD REPEAT IS THAT THE RECALLS ARE VIN SPECIFIC AND THERE WAS NOTHING ELSE SHE COULD DO. MY QUESTION IS THAT IF THIS IS THE SAME ITEM/ISSUE AS THE RECALL, THEN WHY ISN'T MY VEHICLE COVERED IN THE RECALL? CAN YOU PLEASE PROVIDE ME ANY ASSISTANCE ON RESOLVING THIS ISSUE? THE VEHICLE IS CURRENTLY AWAITING AN ESTIMATE AND BEING REPAIRED AT ANCIRA FORD IN FLORESVILLE, TX. *TR