NHTSA Complaint #10294006 — 2004 CHRYSLER SEBRING

TL* THE CONTACT OWNS A 2004 CHRYSLER SEBRING. WHENEVER SHE PUTS THE CONVERTIBLE TOP DOWN, THE REAR DEFROSTER DOES NOT WORK. SHE TOOK THE VEHICLE TWICE TO TWO DIFFERENT DEALERSHIPS TO HAVE IT REPAIRED ON EIGHT DIFFERENT OCCASIONS. THE TECHNICIAN ADMITTED THAT IT WAS A MANUFACTURING DEFECT AND REPAIRED IT FREE OF CHARGE. SHE CONTACTED THE MANUFACTURER NUMEROUS TIMES, BUT WAS NOT PROVIDED WITH ASSISTANCE. THE DEFROSTER WAS CURRENTLY INOPERATIVE AND NO DEALERS IN HER AREA WOULD ASSIST HER. THE CURRENT MILEAGE WAS APPROXIMATELY 105,600. THE FAILURE MILEAGE WAS APPROXIMATELY 5,667.