NHTSA Complaint #10293645 — 2007 CHRYSLER 300C

ON 11/25/09, WHILE DRIVING TO WORK IN MY 2007 CHRYSLER 300C AWD, MY CHECK ENGINE LIGHT ILLUMINATED. ON THE WAY HOME FROM WORK, THE STEERING WHEEL BEGAN TO SLIP, AND THE FRONT END FELT OUT OF CONTROL. I WAS ON THE HIGHWAY, IT WAS RAINING, AND I WAS VERY SCARED. I SLOWED TO ABOUT 40 MPH, AND PULLED TO THE RIGHT LANE. I STILL DID NOT FEEL SAFE, AND, GIVEN THE VEHICLE HISTORY AND THE FACT THAT I HAVE A NEWBORN AT HOME, I DECIDED TO PULL OVER AND HAVE THE CAR TOWED. WHEN I TOOK DELIVERY OF THE VEHICLE ON 07/23/07 THE STEERING WHEEL HAD TO BE ADJUSTED, IT WAS POSITIONED AT 10 O'CLOCK. ON 09/20/07, WITH 2163 MILES, THE CAR PULLED, AGAIN THE STEERING WHEEL HAD TO BE REPOSITIONED, AND THE FRONT END WAS ALIGNED. ON 11/28/07 WITH 5130 MILES, AGAIN THE CAR PULLED, AGAIN THE STEERING WHEEL HAD TO BE ADJUSTED, AND AGAIN THE FRONT END WAS ALIGNED. ON 01/25/08 WITH 6863 MILES, YET AGAIN THE CAR WAS PULLING. THE DEALER FOUND THAT THE "CRADLE NEEDED TO BE SHIFTED" AND THEY ADJUSTED THE CRADLE. PER THE REP, DEALER REPLACED 2 FRONT TIRES, DUE TO UNEVEN WEAR. ON 06/26/09, WITH 29002 MILES, ONCE AGAIN THE CAR WAS PULLING. DEALER FOUND "PLAY IN INNER TIE/RODS", REPLACED STEERING RACK, AND ALIGNED. I REQUESTED 2 MORE TIRES DUE TO UNEVEN WEAR, I WAS TOLD TIRES ARE NOT COVERED UNDER NORMAL WEAR AND TEAR. I DO NOT FEEL THIS IS NORMAL WEAR AND TEAR. I DO NOT FEEL SAFE DRIVING THIS VEHICLE, AND I WILL NOT GET BEHIND THE WHEEL AGAIN. *TR