NHTSA Complaint #10293599 — 2003 VOLVO XC90

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10293599
Vehicle	2003 VOLVO XC90
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	January 1, 2006
Date Filed	November 25, 2009
Mileage	71,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TRANSMISSION FAILURE IN 2004 VOLVO XC90 T6. VOLVO WELL AWARE OF THE TRANSMISSION FAILURE RATE IN THESE VEHICLES BUT FAILS TO ISSUE A TSB. MY VEHICLES TRANSMISSION FAILED AT 71,XXX MILES WITH MY WIFE AND KIDS IN THE CAR AT AN INTERSECTION. WOULD NOT ACCELERATE FROM A STOP. HAD REPORTED INSTANCES OF "SLIPPING" TRANS TO DEALER SERVICE DEPT WITH NO RESOLUTION PRIOR TO THIS FAILURE. NEW TRANS WAS REPLACED OUT OF WARRANTY COST OVER $4700 WITH NO REFUND OR DISCOUNT FROM VOLVO CARS OF NORTH AMERICA OR THE DEALER. RESEARCH REVEALS "SQUEAKY WHEEL" POLICY TOWARD COMPENSATING OWNERS. I WAS REJECTED FOR COMPENSATION AND OFFERED 50% DISCOUNT ON PARTS AND LABOR FOR "NEXT TRANSMISSION FAILURE". *TR

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