NHTSA Complaint #10293543 — 2003 LINCOLN TOWN CAR STEERING:COLUMN

Complaint Details

ODI Number	10293543
Vehicle	2003 LINCOLN TOWN CAR
Component	STEERING:COLUMN
Date of Incident	June 23, 2009
Date Filed	November 25, 2009
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE METAL PIECE THAT SECURES THE STEERING COLUMN CAME APART. THIS PART WAS ALSO RESPONSIBLE FOR ALLOWING THE COLUMN TO ROTATE IN A CIRCULAR MOTION. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THE METAL PIECE WAS REPLACED. THE REPAIRS DID NOT REMEDY THE FAILURE. HE THEN PURCHASED PARTS AND MODIFIED THE STEERING COLUMN. THE FAILURE MILEAGE WAS 68,000.

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