NHTSA Complaint #10293447 — 2006 GMC SAVANA

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS issue reported to NHTSA

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Complaint Details

ODI Number	10293447
Vehicle	2006 GMC SAVANA
Component	STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Date of Incident	November 24, 2009
Date Filed	November 24, 2009
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE 2 SIDE DOORS FOR PASSENGERS FAIL TO OPEN PROPERLY BECAUSE THE HINGES FAIL TO OPERATE CORRECTLY AND STOP THE DOORS FROM OPENING PROPERLY. SO WHEN OUR CHILDREN ARE IN THE VAN, IT IS VERY DIFFICULT TO OPEN THE DOORS TO ALLOW THEM TO EXIT BECAUSE THE HINGES LOCK UP. WE HAVE ALREADY HAD THE HINGES REPLACED 4 TIMES BY THE DEALERSHIP AND NOW THEY ARE DOING IT AGAIN. EVENTUALLY, IF WE PUSH HARD ENOUGH WE CAN BREAK THE HINGE AND THE DOOR WILL THEN SWING OPEN. THIS HAS HAPPENED ON 2 OTHER OCCASIONS. THE PROBLEM NOW IS WE CAN ONLY OPEN THE DOORS ABOUT 8-10 INCHES BEFORE THEY GET STUCK. THEN THE DOOR WILL NOT CLOSE PROPERLY WITH SLAMMING IT. THE REASON THIS IS A SAFETY HAZARD IS IF OUR VEHICLE IS IN AN ACCIDENT OR WE NEED TO EXIT QUICKLY WE ARE UNABLE TO DO SO BECAUSE OF THE MANUFACTURERS DEFECTIVE HINGES. *TR

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