NHTSA Complaint #10293195 — 1997 FORD EXPLORER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10293195
Vehicle	1997 FORD EXPLORER
Component	SUSPENSION
Date of Incident	November 10, 2009
Date Filed	November 23, 2009
Mileage	126,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL*THE CONTACT OWNS A 1997 FORD EXPLORER. WHEN SHE STARTED THE VEHICLE THERE WAS A CLICKING SOUND AND THE VEHICLE BEGIN SWAYING FROM BACK AND FORTH. THE CONTACT STATED THAT THE RIGHT FRONT SWAY BAR LINK WAS BROKEN AND SHEARED. A MECHANIC LOOKED UNDER THE VEHICLE AND OBSERVED THAT THE BAR WAS BROKEN. THE DEALER WAS CONTACTED AND CONFIRMED THAT RECALL# 00V402000 COMPONENT: SUSPENSION IS RELATED; HOWEVER, THE VIN DOES NOT APPLY TO THE RECALL. THE FAILURE MILEAGE WAS 126,000.

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