NHTSA Complaint #10292907 — 2008 FOUR WINDS HURRICANE

WE BOUGHT A 2008 FOUR WINDS HURRICANE 30Q WITH A FORD CHASSIS ON 10/31/07 APRIL 10, 2008 WE HIT A RUT AND THE RV BEGAN VIBRATING. TIM THOUGHT WE HAD BLOWN A TIRE. STOPPED, GOT OUT, NO BLOWN TIRE. BACK IN, STARTED DRIVING, WAS OK. THOUGHT IT WAS A FLUKE. IT HAPPENED AGAIN ON THE WAY HOME AND WE FIGURED WE'D HAVE IT REPAIRED ALONG WITH ALL THE OTHER WARRANTY WORK WE HAD DONE. ON THE WAY TO CAMPING WORLD IT HAPPENED AGAIN. THAT WAS 3 TIMES TOO MANY. CAMP. WORLD. TOLD US IT WAS A WEIGHT PROBLEM. WE MOVED THINGS AROUND AND IT STILL HAPPENED. DOESN'T HAPPEN ON EVERY BUMP, BUT IT HAPPENS OFTEN ENOUGH TO CAUSE ANXIETY. WE'VE TRAVELED ALL OVER THE SOUTH HAD THIS HAPPEN TOO OFTEN. THE A/C HAS GONE OUT 3 TIMES, WE'VE HAD LEAKS IN THE REAR AXLE TWICE, WE THINK THEY ARE CAUSED BY THE VIBRATION. IF THESE ARE THINGS WE SEE, WHAT ELSE IS HAPPENING? IN BOYNTON BEACH THE FORD DEALER SAID THE VIBRATION SOUNDED LIKE A TIE ROD. THAT'S ALL WE HAD TO HEAR. FORD TOWED THE RV TO FORT LAUDERDALE FROM BOYNTON BEACH TO ATLANTIC FORD. THEY THOUGHT THEY HAD DUPLICATED THE PROBLEM. GREAT. WHEN WE PICKED IT UP, WE FOUND THEY HADN'T. WE TOOK IT AND HEADED TO NEW YORK STATE. ON ROUTE 40 IN TENNESSEE, IT HAPPENED AGAIN. T. PULLED OFF THE ROAD, STOPPED, STARTED. I WAS FURIOUS. EVERY TIME WE WENT OVER A SEAM IN THE ROAD, IT WOULD SHAKE AND WE'D HAVE TO PULL OFF THE ROAD. TRY DOING THAT IN CONSTRUCTION. SINCE MAY, IT HAS BEEN AT CAMPING WORLD, SYRACUSE, DUPLICATED THE PROBLEM, SCARED THE HECK OUT OF THEM, COULDN'T FIND A PROBLEM. FORD SAID "TRY AIR BAGS TO HOLD THE FRONT DOWN. FORD TOLD US TO TAKE IT TO FORD IN AVON, THEY SAID IT WAS THE BALANCING OF THE TIRES, THEY DID THAT, PICKED IT UP, 20 MIN OUTSIDE AVON, IT BEGAN SHAKING AGAIN. IN THE MEANTIME, I SENT LETTERS TO 2 ATTORNEY GENERALS, FORD AND FOURWINDS AND THE NHTSA. FOUR WINDS CALLED AND HERE WE ARE IN ELKHART, INDIANA TO LET THEM TRY TO COME UP WITH SOMETHING. PLEASE HELP US. THIS IS OUR WINTER HOME. *TR