NHTSA Complaint #10292742 — 2002 CHRYSLER SEBRING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Complaint Details

ODI Number	10292742
Vehicle	2002 CHRYSLER SEBRING
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	November 16, 2009
Date Filed	November 18, 2009
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL*THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 35 MPH, THE PASSENGER FRONT WHEEL SEEMED TO CAVE IN. THE WHEEL COLLAPSED AND FOLDED INWARD. SHE LOST ALL STEERING CAPABILITIES THE FAILURE DID NOT CAUSE A CRASH; HOWEVER, THE VEHICLE WAS STUCK IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TOWED. THE TOW TRUCK DRIVER STATED THAT THE BALL JOINT WERE BROKEN WHICH CAUSED THE VEHICLE TO COLLAPSE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THEY HAD NO KNOWLEDGE OF RECALL 09E056000, SUSPENSION:FRONT:CONTROL ARM: LOWER BALL JOINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 96,000.

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