NHTSA Complaint #10292407 — 2004 VOLKSWAGEN PASSAT

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10292407
Vehicle	2004 VOLKSWAGEN PASSAT
Component	STRUCTURE
Date of Incident	November 16, 2009
Date Filed	November 16, 2009
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

2005 PASSAT WAGON - 38000 MILES BLOCKED DRAINS AROUND THE SUNROOF CAUSED RAIN WATER TO LEAK INTO THE FLOOR BOARDS OF THE CAR. THE BUILD-UP OF WATER CAUSED THE TCM (TRANSMISSION CONTROL MODULE) TO MALFUNCTION. THE (AUTOMATIC) CAR WAS ABLE TO BE DRIVEN ONLY WITH HARD SHIFTS BETWEEN GEARS AND NOW WILL NOT MOVE OUT OF PARK. (UNDRIVABLE). REPLACEMENT OF THE TCM WILL COST $3210. THE CAR WAS A GARAGED CAR UP UNTIL A FEW MONTHS AGO. IT WAS AT THE DEALERSHIP FOR ALL SCHEDULED MAINTENANCE. I WAS TOLD BY THE DEALERSHIP THAT THE DRAIN TUBES CAN GET CLOGGED WITH "ONE LEAF" AND THE NEXT RAIN CAN CAUSE THIS PROBLEM. I WAS ADVISED TO PARK IN A COVERED AREA AND NEVER DRIVE IN THE RAIN. THIS SEEMS LIKE A SIGNIFICANT DESIGN FLAW THAT ONE LEAF FOLLOWED BY ANY RAIN CAN CAUSE THE TCM TO FAIL AND NEED REPLACING. *TR

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