NHTSA Complaint #10291897 — 2004 PONTIAC VIBE

MY PASSENGER WINDOW KEPT FALLING, ONCE THE WINDOW SHATTERED. THERE WAS A RECALL NOTICE TO REPLACE THE BOLTS. THIS WAS COMPLETED IN MAY 2009. TODAY, IT HAPPENED AGAIN. I ROLLED THE WINDOW DOWN AND WAS ROLLING IT BACK UP AND IT BECAME COMPLETELY DISLODGED, TO THE POINT THE ENTIRE WINDOW CAME OUT. I WAS ABLE TO GET IT BACK INTO THE DOOR. THEY ARE GOING TO CHARGE ME AGAIN FOR THE SAME PROBLEM THEY HAVE ALREADY "FIXED". THE DEALER ATTEMPTED TO CHARGE ME $675 WINDOW DID NOT END UP SHATTERING, BUT THEY SAID ENTIRE WINDOW NEEDED TO BE REPLACED BUT WAS NOT PART OF THE RECALL HOWEVER IT'S THE SAME ISSUE AS TWICE BEFORE. THE DEALER SAID THE BOLTS AND SASH ARE FAULTY, BUT SOMETHING ELSE HAS TO BE WRONG FOR THIS TO CONTINUE HAPPENING. I BELIEVE THE PROBLEM MAY BE FAULTY "GUIDES" FOR THE GLASS.