NHTSA Complaint #10291639 — 2003 YAMAHA ROAD STAR SILVERADO

RE: COMPLAINT # 10290507 TOOK MY 2003 ROADSTAR TO YAMAHA DEALERSHIP FOR TRANSMISSION PROBLEM (5TH GEAR GONE). WAS TOLD THAT IT HAS BEEN AN ISSUE AND YAMAHA WILL REPAIR ON A CASE-BY-CASE SITUATION. ON FRIDAY NOV.6TH I WAS TOLD BY THE DEALER THAT IF THE RECALL HAS BEEN DONE THAT YAMAHA WILL PAY TO FIX IT.THEN TODAY NOV.10TH,THE DEALER SAID THE DISTRICT REP SAID HE WILL NOT AUTHORIZE THE REPAIR BECAUSE THE BIKE IS OUT OF WARRANTY. THIS MOTORCYCLE ONLY HAS 8,700 EASY MILES ON IT AND THIS SEEMS TO BE A YAMAHA PART DEFECT THAT THEY DO NOT WANT TO FIX. I HAVE BEEN READING ONLINE FORUMS FOR THE ROADSTARS AND HAVE FOUND THAT A LOT OF OWNERS HAVE HAD THE EXACT PROBLEM WITH 5TH GEAR. SOME HAVE BEEN ABLE TO GET YAMAHA TO FIX THEIRS AND OTHERS HAVE HAD TO PAY TO FIX IT THEMSELVES. I HAVE ALSO FOUND OUT THAT WHEN 5TH GEAR GOES OUT,THAT IT DAMAGES OTHER TRANSMISSION AND ENGINE PARTS. SOMEBODY IS GOING TO GET KILLED BECAUSE OF THIS PROBLEM AND IT IS A SHAME THAT YAMAHA WON`T BACK UP THEIR PRODUCT. *TR