NHTSA Complaint #10291254 — 2003 SATURN ION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10291254
Vehicle	2003 SATURN ION
Component	ELECTRICAL SYSTEM
Date of Incident	November 6, 2009
Date Filed	November 6, 2009
Mileage	95,479 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

2003 SATURN ION SERVICE BULLETIN # 040845005. NHTSA ITEM #: 10007431. NO CRANK NO START WHEN AMBIENT TEMPERATURES WHEN COLD. HAD THIS CAR FOR 6 YEARS WITH MINOR ISSUES BEGINNING AS DESCRIBED ABOVE LAST WINTER SEASON IN 2008. NOW THE ISSUE IS FREQUENT, MULTIPLE TIMES A DAY IF WEATHER IS COLD. I LIVE IN THE NORTH EAST IT GETS COLD HERE OFTEN. I HAVE BEEN UNEMPLOYED FOR 14 MONTHS AND CAN NOT AFFORD THE $270 SATURN IS CLAIMING TO REPAIR THIS SITUATION. AFTER DOING SOME RESEARCH I FOUND THAT THIS IS A COMMON PROBLEM WITH PEOPLE OWNING THE SATURN ION, SATURN IS AWARE OF THIS AND IT IS A DESIGN DEFECT. WHY CAN'T THIS BE RECALLED? IT LEAVES ME STRANDED IN AWKWARD AND UNPLEASANT WEATHER CONDITIONS. I CURRENTLY HAVE TO HEAT UP MY CAR KEY WITH A LIGHTER TO MAKE IT WARM ENOUGH TO HEAT UP THE IGNITION SWITCH AND THE GREASE INSIDE. IS THERE ANYTHING YOU CAN DO? THANK YOU. *TR

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