NHTSA Complaint #10291213 — 1998 TOYOTA PRERUNNER

WE HAVE A 1998 TOYOTA TACOMA. SOON AFTER PURCHASING THE TRUCK WE NOTICED THAT IT WOULD SURGE WHEN AT A STOP. IN OTHER WORDS, THE ENGINE WILL REV UP EVEN THOUGH WE DON'T HAVE OUR FOOT ON THE ACCELERATOR. WE REPORTED THE PROBLEM TO THE AGENCY WHERE WE PURCHASED THE TRUCK AND THEY SUPPOSEDLY REPORTED THE PROBLEM TO TOYOTA. THEY REPORTED BACK TO US THAT THEY AND TOYOTA HAD NEVER HAD ANY SIMILAR COMPLAINTS OF THIS KIND AND THEY DID NOT KNOW WHAT MIGHT BE CAUSING THE PROBLEM. WE WERE UNABLE TO DUPLICATED THE PROBLEM WHEN TEST DRIVING WITH THE SERVICE MANAGER AT THE AGENCY. WE NEVER KNOW WHEN IT WILL HAPPEN. WHEN MY WIFE TALKED TO THE SERVICE MANAGER, HE TRIED TO CONVINCE HER THAT IT WAS HER FAULT AND IT HAD SOMETHING TO DO WITH THE WAY SHE DROVE THE TRUCK. HE SAID THAT SHE SHOULD CONTINUED DRIVING UNTIL THE TRUCK GOT USED TO HER DRIVING STYLE. WHAT A CROCK OF CRAP. AFTER THE PROBLEM AROSE AND WE GOT ALL THIS '!@#$%' FROM THE AGENCY, I LOOKED AROUND THE INTERNET AND FOUND THAT MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM. SOME OF THEM HAVE BEEN INVOLVED IN FATAL ACCIDENTS. SOMETHING SHOULD BE DONE ABOUT THIS PROBLEM BEFORE MORE PEOPLE ARE KILLED. I FILLED IN A DATE BELOW, BUT REALLY DON'T KNOW WHEN THE PROBLEM OCCURRED. IT WAS AT VARIOUS TIME SINCE WE PURCHASED THE TRUCK. *TR