NHTSA Complaint #10291150 — 2005 FORD EXPLORER

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10291150
Vehicle	2005 FORD EXPLORER
Component	VISIBILITY
Date of Incident	November 4, 2009
Date Filed	November 5, 2009
Mileage	53,168 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE DRIVING SHE HEARD A LOUD CLANGING NOISE COMING FROM THE INSTRUMENT CONTROL PANEL. THE NEXT DAY THE VENTS WOULD ONLY RELEASE COLD AIR FROM THE VENTS. AS A CONSEQUENCE SHE COULD NOT DEFROST THE WINDOWS. HER MECHANIC STATED THAT THE HEATER BOX FAILED AND WOULD COST $800.00 TO REPAIR. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 53168. UPDATED12/10/09. *LJ THE REPAIR COST WAS $438.00. THE PROBLEM WAS THE BLEND DOOR ACTUATOR, WHICH WAS INDIDE THE HEATER BOX. UPDATED 12/10/09

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