NHTSA Complaint #10291098 — 2003 SATURN ION

STEERING:ELECTRIC POWER ASSIST SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10291098
Vehicle	2003 SATURN ION
Component	STEERING:ELECTRIC POWER ASSIST SYSTEM
Date of Incident	October 29, 2009
Date Filed	November 5, 2009
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2003 SATURN ION LEVEL 1. WHEN TURNING THE STEERING COLUMN OR WHEN STRIKING A BUMP THE POWER STEERING FAILED. SHE HAD TO TURN THE VEHICLE OFF, TO RESET THE ERROR CODE. HER MECHANIC GAVE HER TSB 06-02-32-00. HE THEN ADVISED HER TO BE AWARE OF THE FAILURE, BECAUSE IT WAS A MANUFACTURERS DEFECT. SHE TOOK THE VEHICLE TO THE DEALER. THE DEALER REPLACED THE POWER STEERING MOTOR AT AN EXPENSE OF $400.00. THE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 75,000. UPDATED 12/8/09 *CN THE DEALER REPLACED THE ELECTRIC STEERING MOTOR. UPDATED 12/09/09.*JB UPDATED 05/28/10.*JB

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