NHTSA Complaint #10290865 — 2007 JEEP COMMANDER 4X4

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10290865
Vehicle	2007 JEEP COMMANDER 4X4
Component	POWER TRAIN
Date of Incident	November 1, 2009
Date Filed	November 3, 2009
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

07 JEEP COMMANDER W/ < 30K MILES, SHUTS OFF WHILE DRIVING. VARIOUS SPEEDS, VARIOUS GEARS, VARIOUS GAS LEVELS, VARIOUS TERRAINS. TRUCK HAS DONE THIS +/- 5X'S OVER THE COURSE OF THE LAST 7 MOS. NO INDICATOR LIGHT, NO WARNING. RESULTS IN COMPLETE LOSS OF POWER STEERING & POWER BRAKES REQUIRING THE NEED TO COAST IN NEUTRAL TO SAFE LOCATION AND ULTIMATELY PULLING THE EMERGENCY BRAKE TO COME TO COMPLETE STOP. TROUBLE THEN GETTING JEEP INTO PARK FOR A RESTART. JEEP HAS BEEN IN DEALER SHOP FOR EACH INSTANCE TO NO AVAIL, DEALER CANNOT SOLIDIFY PROBLEM. 1ST DIAGNOSIS WAS SHIFT MODULE; 2ND DIAGNOSIS WAS SHIFT MODULE 3RD DIAGNOSIS WAS UPGRADE TO SOFTWARE FOR SHIFT MODULE; 4TH DIAGNOSIS WAS LOW TRANSMISSION FLUID. DEALER IS EMPATHETIC, CHRYSLER IS NOT. CHRYSLER ISSUED US A CHECK FOR THE AMOUNT OF 2 LEASE PAYMENTS BUT HAS NOT REMEDIED PROBLEM. *TR

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