NHTSA Complaint #10290610 — 2002 TOYOTA RAV4

I HAVE A TOYOTA RAV4 2002. I AM NOW EXPERIENCING A NIGHTMARE. A FEW WEEKS AGO, MY CAR STARTED SHIFTING GEARS, SHAKING, AND THE ENGINE LIGHT WENT ON. I BROUGHT IT TO HYANNIS TOYOTA. THE CSR TOLD ME IT WAS A DEFECTIVE COMPUTER. THE CAR WAS UNDER WARRANTY AND THEY WOULD REPLACE IT. APPROX. 3 WEEKS LATER, MY CAR STARTED WITH THE SAME PROBLEM. SHAKING, MOVING INTO A DIFFERENT GEAR AND THE ENGINE LIGHT WENT ON. I BROUGHT IT BACK TO HYANNIS TOYOTA AND WAS TOLD, "THIS IS NOT THE SAME PROBLEM." YOU NEED A NEW COIL. IT WILL COST YOU $250.00. ALSO, I HAD TO RENT A CAR. OF COURSE AT MY OWN EXPENSE. NOW, I DO NOT KNOW HOW TO DEAL WITH THIS COMPANY. IF THE COMPUTER WAS DEFECTIVE, AND WAS REPLACED. WHY AM I STILL EXPERIENCING THE SAME PROBLEMS? *TR