NHTSA Complaint #10290480 — 1999 FORD EXPEDITION

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10290480
Vehicle	1999 FORD EXPEDITION
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 22, 2009
Date Filed	October 31, 2009
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

I OWN A 1999 FORD EXPEDITION, LAST YEAR THE NUMBER 3 PLUG POPPED AND HAD TO BE RETHREADED AND NOW WE HAVE A DIFFERENT POPPED PLUG THAT NEEDS REPAIR. THE FIRST REPAIR COST $800 AND I HAD TO RENT A CAR. FOR THIS SECOND REPAIR I BROUGHT THE TRUCK TO TWO REPAIR GARAGES AND NEITHER MECHANIC COULD REPAIR THIS PLUG BECAUSE IT COULD NOT BE REACHED. HOW CAN I BE COMPENSATED DUE TO THIS BEING A KNOWN PROBLEM AND A SECOND OCCURRENCE IN MY VEHICLE? *TR

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