NHTSA Complaint #10290367 — 2005 TOYOTA PRIUS

I AM WRITING ABOUT AN INCIDENT WITH MY 2005 TOYOTA PRIUS. ON JULY 20, 2009 AS MY WIFE WAS DRIVING OUR PRIUS THE ENGINE LIGHT WENT ON. SHE IMMEDIATELY DROVE INTO THE PARKING LOT OF A SMALL BUSINESS AND STOPPED THE CAR. WE HAD IT TOWED TO A REPAIR SHOP. THE MECHANICS THERE DIAGNOSED THE PROBLEM. THE INVERTER PUMP THAT SUPPLIES COOLANT TO ALL THE ENGINE PARTS HAD MALFUNCTIONED. THE MECHANICS TOLD US THAT THE TOYOTA COMPANY WAS AWARE THAT THIS PROBLEM COULD OCCUR ON OUR 05 PRIUS. IF WE HAD THE CAR TOWED TO A TOYOTA DEALER THE DEFECTIVE INVERTER PUMP WOULD BE REPLACED WITH A MORE RECENT MODEL FREE OF CHARGE. THE NEXT DAY WE HAD THE CAR TOWED TO THE DEALERSHIP. THEY EXAMINED THE CAR AND VERIFIED THAT THE PROBLEM WAS A DEFECTIVE INVERTER PUMP. THEIR CODES AS PRINTED ON THEIR INVOICE NUMBER 524093 [21 JULY 2009] ARE "34352 PULLED CODE POA93, SUB CODE 346-INVERTER COOLING SYSTEM PERFORMANCE. FOUND TSB EG001-07 TO CORRECT THIS CONCERN. REPLACED INVERTER WATER PUMP AS PER STB." THIS CATASTROPHIC MALFUNCTION OCCURRED WITHOUT ANY PRIOR WARNING. WE HAVE MAINTAINED THE CAR WITH REGULAR MAINTENANCE AS PER THE SCHEDULE IN THE OWNERS MANUAL. WE WERE VERY LUCKY THAT THE MALFUNCTION OCCURRED WHILE WE WERE IN TOWN. SINCE WE LIVE IN NEW MEXICO THE MALFUNCTION COULD HAVE OCCURRED OUT IN ONE OF OUR DESERTS OR ON ONE OF OUR MOUNTAINS. WE ARE BOTH 73 YEARS OF AGE AND BOTH CANCER SURVIVORS. THE LAST THING THAT WE NEEDED WAS TO BE STRANDED SOMEWHERE OR TO HAVE THE ENGINE COMPLETELY DESTROYED IF WE WERE NOT ABLE TO IMMEDIATELY STOP THE CAR. I DO HOPE THAT TOYOTA WILL BE REQUIRED TO PERFORM A RECALL ON THE PRIUS MODELS THAT HAVE THIS TYPE IF INVERTER PUMP SO THAT OWNERS CAN CONTINUE TO DRIVE THEIR CARS SAFELY. *TR