NHTSA Complaint #10290300 — 2006 SCION TC

I WAS PARKED ON A CORNER AND HEARD A LOUD POP. I WAS SCARED AND AUTOMATICALLY THOUGHT SOMETHING FELL ON THE TOP OF MY CAR. I SAW GLASS FALLING IN THE CAR AND OUTSIDE THE CAR. I GOT OUT TO LOOK AT IT AND NOTHING WAS ON OR NEAR THE CAR SHOWING THAT SOMETHING FELL ON IT. THE WIND DEFLECTOR MALFUNCTIONED CAUSING IT TO POP UP, WHILE THE SUNROOF WAS CLOSED, AND BREAKING THE SIDE HINGES FOR THE SUNROOF, AND SHATTERING THE SUNROOF GLASS. BEING THAT I WAS NOT HOME AT THE TIME, I DROVE TO MY RESIDENCE AND GLASS WAS FLYING IN AND OFF THE CAR FROM THE SUNROOF THROUGH THE VISOR. THIS IS THE FIRST TIME THIS HAS HAPPENED WITH MY CAR BUT NOT THE FIRST INCIDENT WITH SCION TC. I DID A LITTLE RESEARCH ONLINE TO SEE IF THERE WAS A RECALL ON THIS PART, BUT FOUND THAT I WAS NOT THE ONLY SCION TC OWNER WHO HAS HAD THIS PROBLEM. I CALLED SCION ABOUT IT, AND THEY TOLD ME THAT THEY COULD NOT FIX IT IF IT WAS NOT UNDER WARRANTY AND THIS WOULD HAVE TO BE PAID FOR OUT OF POCKET. I WOULD HAVE TO TAKE IT TO A DEALERSHIP OR MY INSURANCE COMPANY AND PAY AN ESTIMATED $932.41. PROBLEM IS, INSURANCE DOES NOT COVER COMPANY MALFUNCTIONS. THIS IS UNACCEPTABLE. I SHOULD NOT HAVE TO PAY FOR A COMPANIES RECURRING MECHANICAL ERRORS. THIS IS UNSAFE AND A RECALL NEEDS TO BE MADE ON THIS AS SOON AS POSSIBLE. I COULD'VE BEEN HURT, SPLINTERS FROM THE GLASS COULD HAVE GOTTEN IN MY EYES. SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR