NHTSA Complaint #10290139 — 2003 DODGE DURANGO

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS issue reported to NHTSA

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Complaint Details

ODI Number	10290139
Vehicle	2003 DODGE DURANGO
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	April 2, 2007
Date Filed	October 28, 2009
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

IN 2.5 YEARS, I HAVE PUT IN 5 WINDOW REGULATORS USING ORIGINAL DODGE PARTS IN MY 2003 DODGE DURANGO. A 6TH ONE BROKE 10/13/09. THIS PART IS DEFECTIVE IN THAT IT BREAKS IRREGARDLESS OF USAGE, TODAY A REAR WINDOW BROKE WHICH HAS MAYBE BEEN USED A DOZEN TIMES SINCE I PURCHASED THE VEHICLE. THE DRIVER'S WINDOW WAS REPLACED THREE TIMES WITHIN 60 DAYS, BECAUSE THE BRAND NEW PARTS BROKE. DODGE IS WELL AWARE OF THIS ISSUE, BECAUSE OF THE CONSTANT BACK ORDER WITHIN THEIR PARTS DEPARTMENT AND FREQUENT CONSUMER COMPLAINTS WELL DOCUMENTED ON THE INTERNET. THEIR PARAPHRASED RESPONSE TO MY COMPLAINT WAS TOO BAD IT'S OUT OF WARRANTY. *TR

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