NHTSA Complaint #10289165 — 1996 CHRYSLER CIRRUS

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT issue reported to NHTSA

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Complaint Details

ODI Number	10289165
Vehicle	1996 CHRYSLER CIRRUS
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	October 13, 2009
Date Filed	October 20, 2009
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WY

Consumer Description

TL*THE CONTACT OWNS A 1996 CHRYSLER CIRRUS. WHILE DRIVING APPROXIMATELY 25 TO 30 MPH ON NORMAL ROAD CONDITIONS; THE FRONT DRIVER SIDE TIRE DISENGAGED FROM THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY DRIVE INTO THE EMERGENCY LANE. ROADSIDE ASSISTANCE TOWED THE VEHICLE TO THE RESIDENCE. AN AUTHORIZED DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. NHTSA CAMPAIGN ID NUMBER 09E056000 (SUSPENSION; FRONT CONTROL ARM: LOWER BALL JOINT) IS RELATED TO THE FAILURE. THE VIN WAS INCLUDED IN THE RECALL DEFECT; HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE PER THE RECALL REMEDY. THE VEHICLE IS INOPERABLE AND HAS BEEN NOT REPAIRED. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

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