NHTSA Complaint #10289011 — 2001 JAGUAR S-TYPE SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Complaint Details

ODI Number	10289011
Vehicle	2001 JAGUAR S-TYPE
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	October 17, 2009
Date Filed	October 19, 2009
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 40 MPH THE STEERING WHEEL WAS LOOSE AND DISPLAYED MINIMAL RESISTANCE. DURING A ROUTINE OIL CHANGE THE MECHANIC CONCLUDED THAT THE NUT OF THE FRONT SUSPENSION LOWER CONTROL ARM FRACTURED. THE MANUFACTURER WAS NOTIFIED IN REFERENCE TO RECALL# 00V359002 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT); HOWEVER, A REPRESENTATIVE STATED THAT SINCE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, HE WAS INELIGIBLE FOR A FREE REMEDY. HE WAS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE VIN WAS UNAVAILABLE.

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