NHTSA Complaint #10287329 — 2004 CHEVROLET MONTE CARLO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10287329
Vehicle	2004 CHEVROLET MONTE CARLO
Component	ELECTRICAL SYSTEM
Date of Incident	October 13, 2009
Date Filed	October 14, 2009
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TACHOMETER IS THE ONLY GAUGE LEFT WORKING NOW ON MY 2004 MONTE CARLO SS DALE EARNHARDT JR. EDITION. OIL PRESSURE, BOOST GAUGE, WATER TEMP AND FUEL GAUGE ALL SHOW INCORRECT READINGS AT VARIOUS TIMES FOR THE PAST SEVERAL MONTHS NOW. YESTERDAY THE SPEEDOMETER REFUSED TO SHOW ANY SPEED AT ALL. I AM NOW FORCED TO USE THE CAR'S OVERHEAD CONSOLE COMPUTER TO SHOW ME HOW MUCH FUEL I'VE USED AND MY GARMIN GPS TO TELL ME WHAT MY SPEED IS. THIS IS AN UNSAFE CONDITION TO OPERATE A CAR IN. THE CAR HAS 71,000 MILES ON IT. THE ORIGINAL WARRANTY HAS EXPIRED. CHEVY SAYS THE ENTIRE INSTRUMENT CLUSTER NEEDS TO BE REPLACED BUT THE COST IS PROHIBITIVE. THE CLUSTER ON THE DALE JR. EDITION IS DIFFERENT FROM THE STANDARD CLUSTER (CAR # AND SIGNATURE) SO IT IS UNLIKELY THAT MY CAR WILL REMAIN ORIGINAL WITH A REPLACEMENT CLUSTER. GM NEEDS TO REPLACE OR FIX THE GAUGES ONLY. A SIMPLE SOLUTION THAT WON'T COST A LOT OF MONEY. THERE IS NO NEED TO DO AN EXPENSIVE, DESTRUCTIVE REPLACEMENT OF THE ENTIRE CLUSTER. *TR

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