NHTSA Complaint #10287130 — 2008 MITSUBISHI LANCER EVOLUTION

MITSUBISHI MOTORS OF AMERICA HAS A AWD ECU SOFTWARE UPDATE FOR VEHICLES SPECIFICALLY DRIVEN IN COLD CONDITIONS. DEALERSHIPS AND MITSUBISHI CORPORATE HAVE DENIED MY CLAIM TO OBTAIN THIS SOFTWARE BECAUSE MY CAR WAS SOLD IN CALIFORNIA AND THEY HAVE SAID IT IS NOT ELIGIBLE. I TAKE MY VEHICLE EVERY YEAR UP IN THE SIERRA NEVADA MOUNTAIN RANGE WHERE TEMPERATURE CONDITIONS ARE SIMILAR TO ANY OF THE NORTHERN STATES WITHIN THE SERVICE BULLETIN. THE MITSUBISHI SERVICE BULLETIN NUMBER IS SC-09-002 ALSO AVAILABLE HERE ON GOOGLE DOCS TO READ ( HTTP://DOCS.GOOGLE.COM/FILEVIEW?ID=0BZNIGP9LGBK8NTU5OTRINJGTZTJHMC00MJY0LWI2NMMTOWZHZJU1NZFKNDCZ&HL=EN) IT STATES THAT "THIS REPROGRAMMING PROCEDURE WILL MODIFY THE ALL-WHEEL-CONTROL (AWC) ECU SOFTWARE TO ACCURATELY MATCH THE OPERATIONS CHECK OF THE AYC/ACD MOTOR WITH CURRENT AMBIENT CONDITIONS. EXTREMELY COLD WEATHER CAUSES INCREASED EXCESSIVE LOAD ON THE MOTOR, WHICH COULD RESULT IN DAMAGE TO THE MOTOR. THIS BULLETIN DESCRIBES PROCEDURES TO REPROGRAM THE AWC ECU WITH NEW SOFTWARE PARAMETERS TO PREVENT THIS CONDITION." THE SAFETY CONCERN IS THAT IF I'M USING MY AWD VEHICLE IN COLD CONDITIONS AND THE CRITICAL AWD COMPONENTS FAIL DUE TO DRIVING IN COLD CONDITIONS AS STATED IN THE SERVICE BULLETIN AND CAUSE ME TO HAVE AN ACCIDENT OR EVEN HURTING OTHERS WHICH CAN BE PREVENTED WITH A 20 MINUTE SOFTWARE UPDATE THAT IS AVAILABLE NOW. *TR