NHTSA Complaint #10286762 — 2005 CHEVROLET EQUINOX

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 10286762
Vehicle 2005 CHEVROLET EQUINOX
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 72,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

2005 EQUINOX, 70,000 MILES, STARTED OVER HEATING, TOOK THE CAR TO MY MECHANIC AND HE STATED IT WAS A BLOW HEAD GASKET, COST MIN OF $2000.00. I CALLED GM AND NOTIFIED THEM OF THE PROBLEM, THEY ASKED ME TO TAKE THE CAR TO A GM DEALER AND THEY WOULD DIAGNOSE AND SEE IF GM COULD HELP. THE CAR SAT AT THE GM DEALER FOR 3WEEKS AND THEN GM STATED THEY DON'T HELP WITH ANY REPAIR COSTS. THE DEALER WOULD NOT RELEASE MY BROKEN CAR TO ME UNTIL I PAID $100.00 FOR THE DIAGNOSIS, WHICH I ALREADY KNEW, AND GM CORP. WOULD NOT PAY FOR THE DIAGNOSIS WHEN THEY ARE THE ONES THAT SENT ME THERE! GM KNEW ABOUT THE DEFECT IN THE HEAD GASKETS ON THE 2005 EQUINOX, THEY KNEW THE HEAD GASKET WOULD ONLY LAST FOR 3-5YEARS. THEY ARE NOT STANDING BEHIND THEIR PRODUCT OR HELPING IN ANYWAY THEIR LOYAL CUSTOMERS. I HAVE A BROKEN CAR I CANNOT PAY TO FIX AND I STILL OWE A YEAR AND A HALF LEFT ON MY NOTE. I AM PAYING $507.00 PER MONTH ON MY NOTE FOR A BROKEN CAR! *TR

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