NHTSA Complaint #10286743 — 2004 DODGE CARAVAN

THE ISSUE IS WITH THE DODGE CARAVANS 2004 ECM'S, THERE ARE NUMEROUS COMPLAINTS OF THESE PARTS GOING OUT ON THESE VANS. I JUST HAD MINE GO OUT ON MY WAY TO OSU HOSPITAL TWO HOURS AWAY FROM HOME. THERE WAS NO WARNING AT ALL ONE MIN MY VAN IS FINE THE NEXT IT JERKED,ENGINE LIGHT COMES ON AND VAN DROPS IN LOW GEAR AND WILL NOT SHIFT. HAD TESTED BY DEALER WITH SIMULATOR AND IT WAS THE ECM, I DID SOME CHECKING TO SEE IF THERE WAS A RECALL,TO MY SURPRISE NO RECALL BUT THIS IS A KNOWN PROBLEM WITH THESE VANS. THE ISSUE IS: IF KNOWN PROBLEM AND THE REPAIR PRICE IS VERY COSTLY WHY HAS THERE NOT BEEN A RECALL? IN MY CASE THERE WAS NO ACCIDENT THANKFULLY, NOW HAD WE NOT BEEN IN TRAFFIC THAT WAS SLOW MOVING WE WOULD HAVE FOR SURE CAUSED ACCIDENT WHEN IT DROPPED IN TO LOW GEAR. THESE VANS A NORMALLY USED FOR FAMILIES AND MOST OF US CAN NOT AFFORD THE PRICE IT COST TO HAVE OUR VAN FIXED. I MYSELF DID ALOT OF CHECKING AROUND ON THIS ISSUE BEFORE EVEN CONSIDERING TO FILE THIS AND DECIDED THAT WE AS THE OWNERS SHOULD NOT HAVE TO PAY FOR A VERY WELL KNOWN PROBLEM WITH THESE VANS IT SHOULD BE THE MAKERS RESPONSIBILITY TO DO A RECALL AND FIX IT. THE PART ALONE WAS TO COST $750.00, TEST DONE TO SEE IF THAT'S WHAT IT WAS COST $140.00 AND GRAND TOTAL WITH LABOR $1200.00 NOW THANKFUL I HAD THE RESOURCES TO GET THIS BUT TO THOSE OF US WHO DO NOT THEY ARE OUT OF FAMILY TRANSPORTATION. THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *TR