NHTSA Complaint #10286522 — 2008 YAMAHA FJR1300

MY GRANDSON WAS RIDING HIS NEWLY PURCHASED YAMAHA RAPTOR 250 ATV. HE WAS TRAVELING AT ABOUT 40 MPH, WHEN THE MOTOR FELL OUT CAUSED BY ALL FOUR MOTOR MOUNTS BREAKING AWAY FROM THE FRAME, THIS CAUSED THE CHAIN TO COME OFF OF THE SPROCKET, BENDING THE SPROCKET DAMAGED THE CHAIN, SEIZED UP THE BIKE AS THE CHAIN WAS WRAPPED AROUND THE AXLE DOING MUCH DAMAGE TO THE REAR AXLE, IN TURN IT THREW MY GRAND SON OVER THE HANDLE BARS, DAMAGING HIS HELMET AND CRACKING HIS RIBS AND BRUISING HIM BADLY. I CONTACTED THE LOCAL DEALER , THEY REFERRED ME TO CUSTOMER SERVICE OF YAMAHA, THEY ASK ME TO TAKE THE BIKE TO THE DEALER AND TO HAVE THE DEALER TAKE PICTURES, THIS WAS DONE ( 11PICTURES ) WERE SENT, THAT WAS SIX WEEKS AGO. NEITHER THE DEALER OR MYSELF HAVE HEARD FROM YAMAHA, AND NEITHER HAVE WE BEEN ABLE TO CONTACT THEM. I PAID $4500.00 DOLLARS FOR THIS BIKE AND ALL I HAVE IS A BIKE TOTALLY UNUSABLE. 2008 YAMAHA RAPTOR 250MODEL YFM, THE MODEL # LISTED BELOW IS INCORRECT AS THEIR IS NO OPTION TO ADD THE CORRECT ONE. *TR