NHTSA Complaint #10286428 — 2008 HONDA ACCORD

I HAVE LEASED MY 2008 HONDA ACCORD COUPE WITH VSA FOR 13 MONTHS WITH 15,900 MILES CURRENTLY. VISITED THE DEALERSHIP SERVICE DEPARTMENT FOR THE RECOMMENDED 15,000 MILE SERVICE. TOLD THE REAR BRAKES NEED REPLACEMENT, THE SERVICE TECH STATED " THIS IS A COMMON PROBLEM ON THE ACCORD, WE CAN HAVE THE BRAKE SERVICE COMPLETED FOR YOU IN 45 MINUTES". I STATED "IF THIS IS A COMMON PROBLEM I WOULD GLADLY HAVE THE BRAKE SERVICE COMPLETED IF HONDA PAID FOR THE PARTS". SERVICE TECH SAID I HAVE TO CHECK WITH THE SERVICE MANAGER. A FEW MINUTES WENT BY AND THE TECH RETURNED, "THE SERVICE MANAGER SAID BECAUSE THE VEHICLE HAS VSA, THAT THE BRAKES WEAR OUT VERY QUICKLY AND THAT HONDA WOULD NOT OFFER TO COVER THE COST OF PARTS. BUT, BECAUSE THIS IS A LEASED VEHICLE DO NOT PUT ON AFTER MARKET BRAKE PADS AT ANOTHER SERVICE SITE". NO WHERE IN THE HONDA VEHICLE MANUAL IS IT STATED THAT THERE WOULD BE EARLY BRAKE WEAR AND REQUIRED REPLACEMENT IF YOUR VEHICLE HAS VSA. I AM IN THE PROCESS OF CONTACTING HONDA AMERICA BY PHONE, BY FAX AND BY CERTIFIED LETTER. AS HONDA DRIVERS WE SHOULD HAVE BEEN MADE AWARE OF THIS PROBLEM AND SHOULD RECEIVE THE WORK AND PARTS GRATIS BY HONDA. *TR