NHTSA Complaint #10286179 — 2000 HYUNDAI SONATA

OUR 17 YR OLD DAUGHTER WAS DRIVING 35-40 MPH WHEN ALL OF THE SUDDEN THE CAR STARTED SHAKING VIOLENTLY AND THE ABILITY TO STEER THE CAR WAS NON EXISTENT. SHE FOUGHT WITH THE STEERING TO TRY TO GET IT OFF THE VERY BUSY ROAD WITHOUT SUCCESS. CAR HAD TO BE TOWED TO OUR MECHANIC WHO FOUND THE SUB FRAME HAD RUSTED OUT. THE CAR THEN HAD TO BE TOWED AT OUR EXPENSE TO THE DEALER. WE NOW HAVE TO RENT A CAR FOR THE DURATION THE SONATA IS IN THE SHOP. HYUNDAI IS NOT TAKING ANY RESPONSIBILITY FOR TOWING OR RENTAL EXPENSES, OR ANY OTHER DAMAGE TO THE CAR. THIS RECALL WAS ISSUED IN APRIL OF 2009, IT IS NOW OCTOBER 2009, WHY WERE WE NOT NOTIFIED OF THIS VERY SERIOUS RECALL? THANK HEAVENS NOTHING SERIOUS HAPPENED TO OUR DAUGHTER. HYUNDAI NEEDS TO TAKE MORE RESPONSIBILITY FOR THIS I FOR ONE FEEL THERE SHOULD BE A CLASS ACTION SUIT BROUGHT UPON HYUNDAI AND COVER EVERY CAR IN ALL STATES REGARDLESS OF "SALT" AND MAKE RESTITUTION FOR ALL EXPENSES INCURRED, SUCH AS TOWING, CAR RENTAL AND ALL OTHER VEHICLE EXPENSES THAT WERE CAUSED AS A RESULT OF TOO LITTLE TOO LATE. BOTTOM LINE, THEY ARE NEGLIGENT BY NOT SENDING ALL OWNERS OF RECORD A RECALL NOTICE!!!! WE ARE THE ORIGINAL OWNERS OF THIS CAR, SAME ADDRESS AND PHONE NUMBER THAT THEY HAVE ON RECORD IN THEIR DATABASE... WHY WERE WE NOT NOTIFIED???? THEY NEED TO BE HELD ACCOUNTABLE. *TR