NHTSA Complaint #10285673 — 1989 CHEVROLET CAPRICE

TL*THE CONTACT OWNS A 1989 CHEVROLET CAPRICE. THE CONTACT PURCHASED FOUR TIRES FROM A GOODYEAR TIRE COMPANY. THE TIRES HAVE CAUSED THE VEHICLE TO SHAKE EXCESSIVELY. THE TIRE BRAND IS GOODYEAR INTEGRITY, SIZE P215/75R15, AND THE DOT# IS MDHF1MHR. THE CONTACT RETURNED THE TIRES FOR A NEW SET; HOWEVER, THE NEW TIRES HAVE CAUSED THE VEHICLE TO SHAKE AS MUCH AS THE FIRST SET OF TIRES. A GOODYEAR TIRE REPRESENTATIVE ADVISED THE CONTACT THAT SOMEONE WOULD CONTACT HIM; HOWEVER, HE HAS NOT RECEIVED A CALL. A TECHNICIAN DROVE THE VEHICLE, OBSERVED THAT THE VEHICLE WAS SHAKING AND WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ASKED THE TIRE DEALER TO ACCEPT THE TIRES IN EXCHANGE FOR A DIFFERENT BRAND AND WAS DENIED. THE FAILURE MILEAGE WAS 140,000.