NHTSA Complaint #10285025 — 2003 FORD EXCURSION ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Complaint Details

ODI Number	10285025
Vehicle	2003 FORD EXCURSION
Component	ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Date of Incident	September 20, 2009
Date Filed	September 23, 2009
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD EXCURSION XLT. THE CONTACT STATED WHILE IDLING, THE ALTERNATOR FAILED AND DESTROYED THE GAUGE CLUSTER. AS A CONSEQUENCE NO INFORMATION IS VISIBLE ON THE DISPLAY OF THE INSTRUMENT CONTROL PANEL. THE DEALER WAS CONTACTED, AND A TECHNICIAN CONCLUDED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED AT AN EXPENSE OF $500.00. NO REPAIRS HAVE BEEN MADE. THE FAILURE MILEAGE WAS 90,000. THE CURRENT MILEAGE WAS UNKNOWN.

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