NHTSA Complaint #10284884 — 2002 CHEVROLET SUBURBAN SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Complaint Details

ODI Number	10284884
Vehicle	2002 CHEVROLET SUBURBAN
Component	SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of Incident	September 13, 2009
Date Filed	September 22, 2009
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED SHE EXPERIENCES UNWANTED ANTI LOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH. SHE CONTACTED THE DEALER IN REFERENCE TO RECALL # 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTI LOCK). UPON CONTACT THE TECHNICIAN STATED THAT BECAUSE THE VIN NUMBER WAS EXCLUDED FROM THE VIN RANGE, SHE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 108,000.

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