NHTSA Complaint #10284460 — 2007 KIA SPECTRA

THE FLOOR MAT ON THE DRIVER'S SIDE OF MY 2007 KIA SPECTRA WILL NOT REMAIN ANCHORED. ALTHOUGH I'M WRITING THIS COMPLAINT IN 2009, THIS HAS BEEN A PROBLEM SINCE I BOUGHT THE CAR IN 2007. I RECENTLY BROUGHT THE CAR IN TO THE DEALERSHIP TO FIX THE DOOR LOCKS (WHICH LOCK ON THEIR OWN IMMEDIATELY AFTER YOU UNLOCK THEM) AND I BROUGHT MAT ISSUE TO THE ATTENTION OF THE SERVICE DEPARTMENT WHILE THERE. THEY PROCEEDED TO PUSH THE MAT BACK INTO THE ANCHOR (LIKE I HAVEN'T TRIED THAT HUNDREDS OF TIMES IN THE LAST TWO YEARS?), BUT IT WAS OUT AGAIN WITHIN A DAY - SO THEY HAVE NOT FIXED THIS NOR APPEAR TO WANT TO ADDRESS IT. I VIEW THIS AS AN UNACCEPTABLE SAFETY ISSUE AND AFTER SEEING A NEWS REPORT TONIGHT ABOUT A MAJOR FATAL ACCIDENT INVOLVING A SIMILAR PROBLEM WITH A TOYOTA I AM DETERMINED TO GET THIS ADDRESSED BY THE DEALERSHIP! ON THE NOTE ABOUT THE DOOR LOCKS - I WILL BE BRINGING IT BACK FOR THE FOURTH TIME TO ADDRESS THAT PROBLEM NEXT WEEK. I ALSO WANTED TO POINT OUT, THAT I HAD A SAFETY CONCERN WITH MY OLD 2000 KIA SEPHIA YEARS AGO WHERE THE DRIVER'S SIDE SEATBELT WOULDN'T STAY LATCHED IF YOU JUST TUGGED ON THE BELT A LITTLE. THE DEALERSHIP (A DIFFERENT ONE) REFUSED TO REPLACE IT (BECAUSE MY WARRANTY HAD EXPIRED) AND WANTED TO CHARGE ME HUNDREDS OF DOLLARS TO FIX IT. I FILED A COMPLAINT AND THE USDOT HIGHWAY SAFETY DIVISION PAID TO REPLACE THEM AS LONG AS I SENT THE OLD COMPONENTS TO THEM SO THEY COULD TEST THE LATCH. SHORTLY THEREAFTER, THE SEATBELTS TO BOTH FRONT SEATS WERE RECALLED AND I WENT BACK IN TO GET MY PASSENGER LATCH REPLACED UNDER THIS MASSIVE RECALL. I AM VERY DISAPPOINTED TO FIND THAT KIA IS STILL NOT STEPPING UP TO THE PLATE ON SAFETY ISSUES WITHOUT HAVING TO GET REGULATORY BODIES INVOLVED! THIS IS A GREAT WAY TO RUIN CUSTOMER LOYALTY IN SOMEONE WHO GAVE THEM A SECOND CHANCE!!!! *TR