NHTSA Complaint #10283765 — 2002 FORD WINDSTAR

SERVICE BRAKES, ELECTRIC issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Fire

Complaint Details

ODI Number 10283765
Vehicle 2002 FORD WINDSTAR
Component SERVICE BRAKES, ELECTRIC
Date of Incident
Date Filed
Mileage 81,201 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I HAVE A 2002 FORD WINDSTAR, I WENT TO PARK ON LABOR DAY THIS YEAR AND PARKED MY VAN. A FEW HOURS LATER, I WENT TO VAN AND TRIED TO USE MY REMOTE TO GET IN AND IT WOULD NOT WORK. ONCE I GOT DIRECTLY ON THE VAN I SMELLED AN ODOR THAT SMELT LIKE BURNT RUBBER THAT WAS REALLY STRONG. I GOT IN VAN WITH MY KEY AND STARTED THE VAN. IT WAS VERY HOT THAT DAY SO I WENT TO ROLL DOWN THE POWER WINDOWS AND THEY DIDN'T WORK. I THEN WENT TO TURN ON THE AIR CONDITIONING AND IT DIDN'T WORK. I THEN LOOKED AT MY DASH AND REALIZED I HAD LOSS ALL POWER; NOTHING WAS WORK, ODOMETER, TEMPERATURE GAUGE, RADIO, HEADLIGHTS ETC. I THOUGHT I JUST BLEW A FUSE AND STAYED AT THE PARK. WHEN I WENT HOME SEVERAL HOURS LATER I STILL SMELLED ODOR BUT TOLD MY HUSBAND I WOULD GO TO SHOP IN MORNING BEFORE WORK TO HAVE MY MECHANIC LOOK AT IT. THAT MORNING I WENT TO SHOP AND THEY SAID IT WAS NOT A FUSE AND AFTER SEVERAL HOURS OF THEM DOING VISUAL AND COMPUTER DIAGNOSTICS THEY FOUND THAT THE ABS SYSTEM CAUGHT FIRE AND STARTED BURNING INTO MY GAS LINE. THEY SAID WE WERE VERY LUCKY VAN DIDN'T TOTAL CATCH ON FIRE. THEY ENDED REPLACING THE WHOLE ABS UNIT UNDER THE VAN AND HAD TO REPLACE ALL WIRES THAT HAD BURNT AND REWIRE EVERYTHING. REPAIR IS ALMOST 900.00 DOLLARS. THEY VAN GAVE NO WARNINGS THAT SOMETHING LIKE THIS WOULD HAPPEN. I FEEL VERY SCARRED TO CONTINUE DRIVING THIS VAN, EVEN WITH REPAIR BEING DONE BECAUSE I FEEL LIKE IT CAN HAPPEN AGAIN AND NEXT TIME WE MAY NOT BE SO LUCKY. I AM STILL PAYING ON THE VAN AND STUCK. I HOPE FORD DOES SOMETHING BEFORE SOMEONE LOSES THEIR LIFE. I HAVE NOT PICKED UP VAN YET AND AM CONSIDERING TELLING CAR DEALER TO PICK IT UP AT SHOP AND TAKING REPO ON MY CREDIT. *TR

Related Complaints for the 2002 FORD WINDSTAR

Other SERVICE BRAKES, ELECTRIC Complaints

#10416573 FORD PERFORMED SAFETY RECALL 09S09 IN 2009 BUT ONLY INSTALLED SAFETY WIRING HARNESS 2002. REQUESTED FORD TO REPLACE...
#10408620 THE ABS AND BRAKE LIGHT KEEP TURNING ON AND OFF. THIS HAPPENS AS SOON AS THE CAR HAS HEATED UP . IT IS NOT ON WHEN I ...
#10403800 ABS LIGHT COMES ON WHEN IT RAINS. GOES OUT WHEN BEGIN TO DRIVE. SOMETIMES MAKES NOISE. IT HAS BEEN DOING THIS FOR Y...
#10390334 ABS LIGHTS/BRAKE LIGHTS COME ON INTERMITTENTLY AND STAY ON. DOESN'T MATTER WHAT SPEED I AM GOING. I HAD THE SCDS RECA...
#10374703 FORD WINDSTAR 2002 ABS BRAKE LIGHT TURNS ON AND OFF FOR NO REASON. *TR

Recent Complaints for the 2002 FORD WINDSTAR

#11660690 STRUCTURE:BODY Axle broke on rt side just underneath the bracket that ford installed for recall.i was only going 10mph when it happe...
#11660690 SUSPENSION Axle broke on rt side just underneath the bracket that ford installed for recall.i was only going 10mph when it happe...
#11655566 ELECTRICAL SYSTEM Manufacture Recall # 09S09 NHTSA Recall # 09V399000 Instrument cluster has become faulty. Details listed below. Over...
#11655566 ENGINE Manufacture Recall # 09S09 NHTSA Recall # 09V399000 Instrument cluster has become faulty. Details listed below. Over...
#11655566 VEHICLE SPEED CONTROL Manufacture Recall # 09S09 NHTSA Recall # 09V399000 Instrument cluster has become faulty. Details listed below. Over...
Check any vehicle history by VIN - Free vehicle history report