NHTSA Complaint #10283708 — 2009 HONDA FIT

WHILE DRIVING MY 2009 HONDA FIT AROUND NOON TIME, MY WINDSHIELD CRACKED. OUT OF NO WHERE. THE CRACK RAN FROM THE TOP - WHERE IT MEETS THE ROOF - UP TO THE POINT WHERE THE REAR-VIEW MIRROR ATTACHES TO THE WINDSHIELD, APPROXIMATELY 4 INCHES LONG. THE NEXT MORNING, I REALIZED THE CRACK HAD EXTENDED EVEN FURTHER. NOW, THE CRACK IS ABOUT 10 INCHES LONG. THE FIRST THING I DID WAS CALL AMERICA HONDA WHOM IS RESPONSIBLE FOR HONDA CARE WARRANTY AND THEY TOLD ME WINDSHIELDS WERE NOT COVERED BY HONDA CARE, EVEN THOUGH I CLAIMED THAT COULD BE A DEFECT AND COULD HARM THE SAFETY OF THE DRIVER AND THE PASSENGER. AFTER TALKING WITH AMERICA HONDA, I CALLED THE DEALER FROM WHICH THE 2009 HONDA FIT WAS PURCHASED AND ALL THEY TOLD ME WAS TO FILE A COMPREHENSIVE COMPLAINT WITH MY CAR INSURANCE. THE INSURANCE THEN INFORMED ME THAT IT WOULD COST ABOUT $425.00 TO REPAIR A DEFECT, WHICH I BELIEVE HONDA SHOULD BE HELD RESPONSIBLE FOR, SINCE THAT COULD VERY WELL BE A MANUFACTURE DEFECT. *TR